TENVIS IP Cameras Reviews

 

 

11
Search
TENVIS IP Cameras Reviews Forum MJPEG Cameras problems to connecting to ip TENVIS 391W (2013) with ...
View: 471|Reply: 3
go

problems to connecting to ip TENVIS 391W (2013) with my windows phone 8 mobile

Rank: 1

Posts
Points
13 
Joined
2013-6-26 
Last visit
2013-6-29 
Threads
Post on 2013-6-26 19:51 |All posts
Last edited by tanasuke on 2013-6-27 02:47

Hi, I bought a TENVIS ip931w (2013) I followed the installation wizard from the CD of the camera and I successfully completed all of the installation Wizard (DDNS, wireless camera, etc.. it's all ok).
The only problem is that I can't connect to the camera with my smartphone (with windows 8 Mobile as operating system). I followed the instructions in the quick guide but nothing.
The error message is always the same ... ONLINE CAMERA LIST: NO CAMERA ONLINE.
I logged on to the website http: \ \ 3g.mytenvis.com ... I created an account and then in the management panel I added the camera by entering the required data which I found on the label of the telecamera.But is not recognized  . The data insert is correct.  I checked several times. Can you tell me where I'm wrong? Thanks for the reply and sorry for my bad English.Hail

Rank: 6Rank: 6

Posts
393 
Points
1003 
Joined
2013-3-18 
Last visit
2014-2-8 
Threads
Post on 2013-6-27 18:05 |All posts
Reply tanasuke 's thread

There is a problem for WP phone view. We suggest you use Android or iPhone to view.http://www.tenvis.com/support_service-120.html
http://www.tenvis.com/support_service-119.html

Rank: 1

Posts
Points
13 
Joined
2013-6-26 
Last visit
2013-6-29 
Threads
Post on 2013-6-28 03:33 |All posts
Thanks for the reply ... so windows phone is not currently supported? There is the possibility of a future support or I must change my phone?

Rank: 6Rank: 6

Posts
393 
Points
1003 
Joined
2013-3-18 
Last visit
2014-2-8 
Threads
Post on 2013-6-28 10:43 |All posts
Reply tanasuke 's thread

I‘m afraid you need to change a phone because you know most people use Android or iPhone.

Contact us|Home IP Camera|Wireless IP Camera|TENVIS Forum | Follow Us Facebook Twitter Twitter

All time is GMT+8, 2014-9-17 15:29 , Processed in 0.076752 second(s), 11 queries , Gzip On.

Powered by TENVIS IP Camera

© 2002-2013 TENVIS Technology Co., Ltd.