If I click on the link above I get an ip address in my browser beginning with 82.153...
So the DDNS name is pointing to an IP address.
A way of checking this is either check the settings on your router or use a site such as http://www.whatsmyip.org/
Also on that site you can double check that your port is open on the "Port Scanner" page.
If your port is open then add that to the end of your IP address like this :82
That will show if you can access the camera via the internet.
It's mercy, compassion, and forgiveness I lack. Not rationality; or pies
Kill Bill - The Wigan Cut 2 x Mini319W, 2 x JPT381
Wigan, Lancashire, England
For JPT3815W 2013, it is set with built-in DDNS. You can check the DDNS status like the below.
If the status is failed, you need to adjust the camera's IP address setting based on the below guidance. http://www.tenvis.com/support_service-59.html
By the way, please double confirm whether you have forwarded the camera's port to the router successfully.
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Hi I work for Telstra (AUSTRALIA) what you need to do is set the address inthe range of the Technicolour Gateway TG582N ,10.0.0.?? and the default gatewat 10.0.0.138. port 80 and assign the appshairing to that address(10.0.0.??) Hope it helps Cheers Graha